Welcome to Kayak Life Shop! These Terms and Conditions govern your use of our website (www.kayaklifeshop.com) and all purchases made through it. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for water sports enthusiasts aged 18 years or older who wish to purchase kayaks, paddle boards, and related accessories. By using our site, you confirm you meet these criteria.

1.2 Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Kayak Life Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

User Responsibility: You agree not to use our website for any unlawful purpose or in any way that might harm our business or reputation.

2. Products and Services

2.1 Product Descriptions

We specialize in high-quality water adventure equipment including:

  • Inflatable and hard-shell kayaks
  • Stand-up paddleboards (SUP)
  • Specialized paddles and accessories
  • Waterproof bags and coolers
  • Replacement parts and maintenance items

We make every effort to display products accurately, but colors may vary slightly due to monitor differences.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

Special Items: Demo Sale and Clearance items are sold “as-is” and are not eligible for return unless defective.

3. Orders and Payments

3.1 Order Process

When you place an order, you’ll receive an order confirmation email. This represents our acceptance of your order and forms a contract between us.

3.2 Pricing

All prices are in USD. We reserve the right to correct pricing errors, even after an order is placed.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order. For security, we do not store credit card information.

User Responsibility: You must provide accurate payment information and have sufficient funds for your purchase.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
  • Free Shipping: For orders over $50 via EMS (15-25 business days)

4.3 International Orders

We ship worldwide except to some Asian countries and remote areas. International customers are responsible for any customs fees or import duties.

User Responsibility: Provide a complete, accurate shipping address. We’re not responsible for delays due to incorrect addresses or customs processing.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for unused items in original condition with all tags and packaging intact.

5.2 Non-Returnable Items

The following cannot be returned unless defective:

  • Demo Sale items
  • Clearance items
  • Used products
  • Items without original packaging

5.3 Return Process

Contact us at [email protected] within 15 days to initiate a return. Customers are responsible for return shipping costs unless the return is due to our error.

5.4 Refunds

Refunds are issued to the original payment method within 5-10 business days after we receive the returned item. Original shipping fees are non-refundable.

6. Warranties and Liability

6.1 Product Warranties

Manufacturer warranties apply to all products. Please refer to individual product documentation for details.

6.2 Limitation of Liability

Kayak Life Shop is not liable for:

  • Any injuries resulting from product use
  • Consequential damages from product use
  • Shipping delays beyond our control
  • Minor variations in product appearance

Safety Notice: Water sports carry inherent risks. Always use proper safety equipment and follow manufacturer guidelines.

7. General Provisions

7.1 Governing Law

These terms are governed by California law. Any disputes will be resolved in San Francisco courts.

7.2 Changes to Terms

We may update these terms periodically. Continued use of our site constitutes acceptance of changes.

7.3 Contact Information

Kayak Life Shop
2646 Delaware Avenue
San Francisco, US 94107
Email: [email protected]

Thank you for choosing Kayak Life Shop for your water adventure needs. We’re committed to providing quality products and excellent service to enhance your experience on the water.