Privacy Policy

Welcome to Kayak Life Shop (“we,” “our,” or “us”). We’re passionate about water adventures and committed to protecting your privacy while providing secure shopping for kayaks, paddle boards, and outdoor gear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kayaklifeshop.com.

1. Information We Collect

To provide you with the best shopping experience for your water adventures, we collect:

• Personal Information: Name, email address, shipping address, phone number, and payment details when you make a purchase
• Transaction Data: Purchase history, products viewed, and order details
• Technical Data: IP address, browser type, device information, and browsing behavior
• Communication Data: Emails, chat messages, and customer service inquiries
• Cookie Data: As explained in our Cookie Policy below

2. How We Use Your Information

We use your data to enhance your paddling adventures by:

• Processing and fulfilling your orders for kayaks, SUPs, and accessories
• Providing customer support for your water sports equipment
• Improving our website and product offerings for outdoor enthusiasts
• Sending order confirmations, shipping notifications, and service messages
• Personalizing your experience with relevant gear recommendations
• Preventing fraud and ensuring payment security
• Complying with legal obligations related to international shipping

3. Data Sharing and Disclosure

We value your trust and only share information when necessary:

• Service Providers: Shipping carriers (FedEx, UPS, etc.), payment processors (PayPal, credit card companies), and IT service providers
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In case of merger, acquisition, or asset sale
• With Your Consent: For any other purpose with your explicit permission

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we ship globally (excluding some Asian and remote areas), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

5. Data Security

Your security is as important to us as the quality of our kayaks:

• Industry-standard SSL encryption for all data transmissions
• Secure payment processing with PCI-DSS compliant partners
• Regular security audits of our systems
• Limited employee access to your personal data
• We never store complete credit card details on our servers

6. Your Rights

You have rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request erasure of your data under certain conditions
• Restriction: Limit how we use your data
• Objection: Object to certain processing activities
• Portability: Receive your data in a structured format
• Withdraw Consent: For processing based on consent

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

Like a kayak leaves a wake, our website uses cookies to enhance your experience:

• Essential Cookies: Necessary for website functionality and checkout process
• Performance Cookies: Help us improve our site and services
• Functionality Cookies: Remember your preferences
• Targeting Cookies: Used by advertising partners to show relevant gear ads

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

8. Children’s Privacy

Our website is not designed for children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy as we expand our product line or services. Significant changes will be notified via email or website notice.

10. Contact Us

Thank you for trusting Kayak Life Shop with your water adventure needs. We’re committed to protecting your privacy as seriously as we’re committed to quality paddling equipment.